Effective Date: January 1, 2026
Program Overview
The Astrello SMS program provides SMS alerts related to care gap notifications, medication reminders and adherence checks, appointment reminders (including PCP, specialist, AWV, and TCM visits), post-discharge follow-ups, patient education alerts, two-way check-ins, and care team coordination messages related to the Astrello platform.
Types of SMS Messages
Messages sent through the Astrello SMS program may include: Appointment reminders Care gap notifications Medication reminders and adherence checks Post-discharge follow-up messages Patient education alerts Two-way check-ins and patient responses Care team coordination messages with secure links
Message Frequency
Message frequency may vary depending on system activity and user interaction.
Consent
Consent is provided by submitting your mobile phone number and explicitly opting in through authorized communication channels.
Opt-Out & Help
You may opt out at any time by replying STOP For assistance, reply HELP or contact Astrello at (561) 476-0400 or support@astrello.ai.
Message & Data Rates
Message and data rates may apply depending on your carrier and mobile plan.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Your participation in the Astrello SMS program is subject to our Privacy Policy, which describes how we collect, use, and protect your information:
https://www.astrello.ai/privacy-policy/
Contact Information
Phone: (561) 476-0400
Email: support@astrello.ai